One of the issues which comes up fairly often has to do with the sending of mail through our servers and problems that people have with various ISPs (Internet Service Providers).

When setting up your mail accounts, you can use the SMTP (outgoing mail) servers which we provide with your account, these servers will take the form of “mail.example.com” example.com being the domain name at which your website resides. In some cases setting popular ISPs try to combat spam by restricting access to any SMTP server which they do not control.

This means that in many cases you will not be able to use our mail servers, but you have to point your SMTP server to the address provided by your ISP.

If you can”t access the SMTP server that we have provided you with, please check this list to see if your ISP is listed, or contact your ISP and ask them what SMTP server you should use.

This entry was posted on Thursday, January 18th, 2007 at 7:47 am and is filed under HowTo, Support. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.